*** Your actual cost is in CAD$. The US price is only for your convenience on this website. The exact exchange rates may vary depending on your credit card company or Paypal.




Return to Help Index
Pricing and Billing
Do I have to pay sales tax?
  Only Canada buyer need to pay tax. There is 13% GST+PST for Ontario buyers and 5% GST for Canadian buyers.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).